helpu knowledge-base-design 
Help Scout
DECEMBER 26, 2018
Anyone who’s ever received off-base, obviously templated cold outreach from recruiters knows that recruiting is broken. Support Product Analysts serve as a bridge between the people designing and building the products, and the frontline teams who worked directly with customers. Hope you enjoy it as much as we did!
Help Scout
JANUARY 14, 2019
We develop resources like HelpU and the annual salary study to empower support professionals around the world, and we do our best to include the priorities of our community in our purpose and our product. The platform makes it seamless to design and manage the digital customer experience. Our approach to elevating customer support.
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