Win the Customer

DECEMBER 23, 2023

In an era where technology is deeply integrated into customer touchpoints, the responsible use of AI holds immense potential to revolutionize customer experiences. The ethical deployment of AI not only improves customer satisfaction but also fosters trust and transparency. Here are 15 impactful ways to implement responsible AI and elevate customer touchpoints: 1.

Touchpoint 69

Touchpoint Customer Experience Guidelines System 69

SurveySparrow

DECEMBER 23, 2023

Have you ever thought about how many people actually like taking surveys at the kiosks in public? Surprisingly, a good chunk does! And this number is growing as businesses realize it’s a great way to get quick, direct feedback. (Psst…Did you know that people tend to be more honest with kiosk surveys? It’s true – they give businesses a real peek into people’s thoughts without filters.

Survey 52

Survey Feedback Sports Touchpoint 52

CSM Magazine

DECEMBER 23, 2023

Whether the root cause lies in the increasing commonality of smart technology and data analysis tools leveraged in the average workplace, or in an attempt to retain more highly skilled workers amongst a particularly turbulent global job market, it’s clear that modern employers are demonstrating a vested interest in not only measuring employee well-being but attempting to improve conditions for workers.

Employee Engagement 52

Employee Engagement Measurement Study Report 52