eBook Employee Experience Exceptional Customer Service ROI 
Stella Connect
APRIL 17, 2018
Instead of strict scripts and rules, give them the knowledge, authority, resources, and tools they need to take charge of the situation, find answers, resolve issues on their own, and make customers happy. Exceptional Customer Service starts with hiring, training and empowering the right people. John Boccuzzi, Jr.
Stella Connect
APRIL 17, 2018
Instead of strict scripts and rules, give them the knowledge, authority, resources, and tools they need to take charge of the situation, find answers, resolve issues on their own, and make customers happy. Exceptional Customer Service starts with hiring, training and empowering the right people. John Boccuzzi, Jr.
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