Confirmit

MAY 16, 2019

This eBook showcases the results of research that was carried out late 2018 by Confirmit and Engage Business Media, gathering views from over 700 CX practitioners around the world to get a clear picture of the environment in which CX is operating. In this research, we defined success in CX in terms of increased investment.

eBook 40

eBook Return on Investment Customer Centricity Culture 40

Confirmit

OCTOBER 18, 2018

Confirmit enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Every business’ VoC nirvana is generating a true and measurable return on investment (ROI) from their VoC program. Learn More. Learn More.

Customer Retention 45

Customer Retention Multi-Channel Net Promoter Score Return on Investment 45

Confirmit

NOVEMBER 15, 2017

She built a team, program and ultimately changed the culture and how employees engage with customers. Envigo’s next focus is proving Return on Investment through customer sentiment – tangible figures of people shifting from detractor to promoter.

Effort Score 40

Effort Score Return on Investment eBook Insurance 40

Confirmit

SEPTEMBER 24, 2018

Confirmit enables organizations like yours to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Interesting Links. Introduction to Confirmit.

CEM 40

CEM Software Multi-Channel Effort Score 40

Confirmit

SEPTEMBER 24, 2018

Confirmit enables organizations like yours to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Interesting Links. Introduction to Confirmit.

CEM 40

CEM Software Multi-Channel Effort Score 40

Qualtrics

OCTOBER 30, 2020

Increases employee engagement. 83% of millennials report being actively engaged when they believe their organization fosters an inclusive workplace culture. Tip #3: Speak to return on investment (ROI). Include statistics around financial performance as well as employee engagement to explain these points.

Strategy 39

Strategy Competitive Advantage How To Tips 39

Qualtrics

FEBRUARY 4, 2021

Higher employee engagement: flexible working, enhanced communication and collaboration and workload management all contribute to happier employees, who are at less risk of burnout. Always bear in mind how all employees can feed information back to a central hub for analysis. Find out more about employee experience for IT.

Employee Experience 26

Employee Experience Abandon Rate Return on Investment Technology 26