Myra Golden

NOVEMBER 15, 2016

N o matter what your product or service is or what business you’re in, your employees will have to deal with difficult customers. So that’s why I’m sharing these tactics… to show you a fast and easy new way your employees can create calm and regain control with difficult customers. Interestingly, call volume was not up.

Call Center 76

Call Center Training Video How To 76

Myra Golden

NOVEMBER 15, 2016

N o matter what your product or service is or what business you’re in, your employees will have to deal with difficult customers. So that’s why I’m sharing these tactics… to show you a fast and easy new way your employees can create calm and regain control with difficult customers. Interestingly, call volume was not up.

Call Center 40

Call Center Training Video How To 40

Solvvy

AUGUST 31, 2022

There are lots of theories about what influences consumer’s purchasing decisions, including the theory that 95% of purchasing decisions occur in the subconscious. What is a CSAT Score? The CSAT score allows customer experience teams to measure how consumers feel about their brands and monitor changes in perception over time.

Effort Score 62

Effort Score NPS Net Promoter Score Customer Satisfaction 62

AWS Machine Learning

JANUARY 20, 2023

In this blog post, we will learn how CCC leveraged Amazon SageMaker hosting and other AWS services to deploy or host multiple multi-modal models into an ensemble inference pipeline. At times, ensemble models can also be implemented as a serial inference pipeline.

Insurance 65

Insurance System Video Policies 65