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Experience Investigators by 360Connext
SEPTEMBER 26, 2023
What’s going on right now in Customer Experience (CX)? This CX Pulse Check is your ticket to understanding the customer experience economy today, so you can plan for future success! This is the new age of customer experience, and we don’t want anyone to be left behind. Let’s turn ideas into action!
Beyond Philosophy
JUNE 25, 2021
They are all part of three news stories that, believe it or not, give you insight into improving your Customer Experience. There are many news stories that don’t seem to be about Customer Experience, but, upon second glance, really are. Moreover, you should understand the culture where your customers live.
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Comm100
AUGUST 23, 2018
It’s 2018, and customer expectations are changing faster than ever. While some businesses have struggled to withstand the shifting tides, others have reacted in a timely enough fashion to keep up (at least minimally) with changing customer expectations. Organic Mobile Experiences Blur Channel Lines.
ShepHyken
JULY 28, 2017
This week we feature an article by Ted Janusz who writes about how customers are always looking for a better customer experience. It’s important to stay up to date on new technology and trends in order to keep your customers and attract new ones. . Was this a typical Friday event for you and your family?
C Space
MAY 4, 2020
Transport for London is still advising travelers to stay at home, but has launched a set of custom video call backgrounds – including the interiors of buses, tube trains and the Emirates cable car across the River Thames. “We The images are available to use as custom backgrounds including Zoom video conferencing, meetings and chats.
C Space
JUNE 17, 2020
PepsiCo has said it will drop the image of Aunt Jemima and rebrand the line of pancake mix and syrup that has borne the name since 1889. Campaigners have raised concerns that rapid changes in cash usage risk excluding older and more vulnerable customers. The Brand Move Roundup – June 17, 2020.
C Space
JUNE 25, 2020
Delta Air Lines has said that it plans to restart passenger flights to China shortly, the first U.S. Emirates’ chief operating officer, Adel Al Redha, said: “The A380 remains a popular aircraft amongst our customers and it offers many unique on-board features. The Brand Move Roundup – June 25, 2020.
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