So You’ve Raised a SaaS Mega Round: Now What?
Gainsight
APRIL 22, 2021
And given our role in Customer Success, we’ve seen the analytics close up of most major cloud businesses. We grew our average spend per customer. In addition, customer expansion, tracked in the form of Net Retention Rate , becomes even more critical with a high valuation. Besides, I don’t own nearly enough Patagonia vests.
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