Remove customer-stories canadian-tire
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How 4 industry-leading Canadian brands use insight to improve CX

Alida

In a panel session moderated by our very own Karen Eisen, experts from Canadian Tire, Jamieson Laboratories, CIBC and Flipp shared how they are using customer insight to improve the customer experience. Canadian Tire: Use insight to meet the needs of different customers.

Industry 141
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Episode #25 – Keeping Employees Safe from Workplace Violence

Russel Lolacher

People are tired of being intimidated. People are tired of being bullied and harassed by their supervisors, by co workers. People are tired of reporting incidents, and it’s falls into a wastepaper basket that seems to be ignited with fire the minute the complaint gets into the, into the file system. Felix does this.

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Unlearning and Unleadership at Work with Scott Stratten

Russel Lolacher

As a Canadian, We Are the World, Tears are Not Enough. It’s just the Canadian version of We Are the World. You know, it’s funny, because like, some of my best stories, and the ones I tell on stage are from the time when I was a teenager. As long as we know, Tears are Not Enough. Russel Lolacher. Scott Stratten.