5 Top Customer Service Articles of the Week 3-28-2022
ShepHyken
MARCH 28, 2022
Each week I read many customer service and customer experience articles from various resources. Research: How Employee Experience Impacts Your Bottom Line by Kate Gautier, Tiffani Bova, Kexin Chen, and Lalith Munasinghe. Hospitality Net) Why do so many hotel loyalty programs fail? Enough said!
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