Remove Customer Service Strategies Remove Infographics Remove Resources Remove Self Service
article thumbnail

20 Customer Service Blogs You Need to Bookmark Now, 2015

transcosmos Information Systems

What makes a company stand out from the rest is their ability to provide the best customer service. In fact, it was Robert Half, a Human Resource Firm Consultant who said, that “when the customer comes first, the customer will last.” The question is: how do you cope with customer service trends?

article thumbnail

20 Customer Service Blogs You Need to Bookmark Now, 2015

transcosmos Information Systems

What makes a company stand out from the rest is their ability to provide the best customer service. In fact, it was Robert Half, a Human Resource Firm Consultant who said, that “when the customer comes first, the customer will last.” The question is: how do you cope with customer service trends?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guest Post: A Guide to Training Employees to Deliver Outstanding eCommerce Customer Service

ShepHyken

These are critical goals, e.g. “ Achieve XX percent customer satisfaction rate. ”. If some strategies need an explanation, illustrate them in a process infographic like the one. Also, make it available at all times through your company’s document sharing service. Like live chat, you can add chatbots to all websites.

Ecommerce 144
article thumbnail

The Complete Customer Service Training Guide

ProProfs Chat

Training for customer service can comprise a lot of things such as: Tutorials. Knowledge repository based company learning resources. A good customer service skills training program concludes with employees taking thoughtful takeaways from insights into various examples and market trends discussed in it.