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Leveraging Customer Service Survey Questions to Boost Your Support Strategy

Retently

This process can help companies refine their customer service strategies , ensuring they provide the best possible support to their customers. Improving customer experience Each customer’s experience with a business is unique and personal, and surveys can provide invaluable insights into these individual perceptions.

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Top 5 Customer Service & CX Articles for the Week of July 24, 2023

ShepHyken

8 Proven Strategies for Exceptional Customer Service by Rowan Johns (Demotix) In the current business landscape, customers no longer simply buy products and services; they increasingly seek to acquire ideas or experiences. Here are eight ideas and tactics that apply to most businesses.