Customer Retention Exceptional Customer Service Loyalty Programs Rewards Programs 
SurveySensum
JULY 26, 2023
It’s like a game of “now you see them, now you don’t” with customers jumping ship to competitors in the blink of an eye if they don’t feel valued and satisfied. It is far more expensive to acquire new customers than to retain existing ones and brands understand that. But why is that a big issue?
CSM Magazine
AUGUST 21, 2023
Create a Loyalty Program A loyalty program is an excellent way to increase customer engagement and drive repeat business. Offer rewards, discounts, and other incentives to customers who frequently shop with your brand. This will provide valuable insights into customer preferences and expectations.
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