Dapresy

FEBRUARY 2, 2018

Making an impact, being an influencer and achieving a solid ROI are goals market research and customer experience professionals strive for. The effective dissemination of Insights within an enterprise is a critical piece in the ROI puzzle. We are proud to have Dapresy as our premier sponsor of the Handbook.

Handbook 40

Handbook ROI Competitive Advantage eBook 40

Michel Falcon Experience

SEPTEMBER 24, 2015

Learn 28 strategies for improving your company’s customer experience today by reading my free ebook. I believe we would rather invest in traditional marketing before we invest in improving our customer experience for two key reasons. . That time and place isn’t before improving your customer experience.

Customer Experience 60

Customer Experience eBook Social Media Training 60

ClientSuccess

AUGUST 27, 2019

Once this is understood, I’d recommend speaking with customers to collect feedback about what success actually looks like. Consider how your software helps them to be successful, especially in terms of customer enablement. Another aspect we must remember is the ROI being derived from our product or services. . Question 7.

Software 40

Software Customer Success Culture Customers 40