Customer Care Handbook Roadmap Sales 
Bold360
JANUARY 18, 2018
If your agents can consistently respond to customers as quickly as their friends do, they’ll build trust. Fast responses will also drive more sales. Whether customers or agents have a long story to tell or the customer demands to speak to a person, your team must understand the limitations of text.
SurveySensum
JULY 14, 2020
Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. Website : [link].
Expert insights. Personalized for you.
45 
Let's personalize your content