5 Top Customer Service Articles for the Week of August 7, 2017
ShepHyken
AUGUST 7, 2017
The practice of monitoring the customer voice via social for complaints, praise and feedback is an incredibly effective tool for building on the customer experience and journey. 4 Simple Yet Innovative Tips To Boost Customer Care (without sacrificing your tech budget!). by Neal Dlin. Follow on Twitter: @Hyken.
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