SurveySensum

JULY 10, 2023

Are you a regular customer of Starbucks? If so, you must have experienced being recognized by Starbucks’ attentive staff and received your favorite chocolate cappuccino and delicious blueberry muffin within 15 minutes of settling into your meeting. And this VIP treatment leaves you delighted and eager to return.

Retail 52

Retail Customer Service Exceptional Customer Service Customer Centricity 52

SurveySensum

JULY 10, 2023

Are you a regular customer of Starbucks? If so, you must have experienced being recognized by Starbucks’ attentive staff and received your favorite chocolate cappuccino and delicious blueberry muffin within 15 minutes of settling into your meeting. And this VIP treatment leaves you delighted and eager to return.

Retail 40

Retail Customer Service Exceptional Customer Service Customer Centricity 40

Integrity Solutions

SEPTEMBER 28, 2023

It’s never been more important to understand your customers and what they value. It’s easy to say that we put the customer first, but what does that actually look like in practice? In the past, customer service centers were viewed as cost centers or expenses. But great customer experiences don’t just happen.

Customer Service Training 110

Customer Service Training Training Customer Service Contact Center 110

SmartKarrot

SEPTEMBER 9, 2020

If you haven’t read that then I suggest it is worth having a glance before you read this one. Just to recap, a QBR is a quarterly meeting you hold with your clients to review all the progress made in the last quarter and to share the future plan. What metrics to use? 3 Next comes the KPIs. Which section to expand?

Meeting 10

Meeting Tips Roadmap How To 10