Culture, Entertainment, Online Experience and Self Service

Website findability: How autocomplete and semantic search affect the customer experience

Inbenta

JULY 5, 2021

are great entertainment if you’re not in a rush or are in the mood for some free laughs. How might inaccurate or irrelevant results affect your experience? It’s also not a positive for your business, as every call or email into your support center costs time and money that could otherwise be avoided with stronger self-service tools.

Self Service

Self Service Customer Experience e-support Knowledge Base

Brand Move Roundup – May 21, 2020

C Space

MAY 22, 2020

Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience. Clorox products will soon be visible at United’s hubs.

Brands

Brands Travel Hotels Airlines

Customer Experience Update

Website findability: How autocomplete and semantic search affect the customer experience

Brand Move Roundup – May 21, 2020

Webinars

Stay Connected