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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

The coronavirus pandemic has been tough on the contact center services Philippines and on a global level. . The lockdowns of the past year have accelerated the shift to greater automation in responding to inquiries to lenders, insurers, and telecom operators. Virtual assistants simplify lead generation. .

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What is CRM integration and why is it useful?

ViiBE Blog

What is CRM integration and why is it useful? Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. But how does CRM integration work and how useful can it be for your business? How CRM integrations strengthen your call center.

CRM 52