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CRM Hack: Gamifying CRM Campaigns

Optimove

The emergence of gamification in marketing campaigns is nothing new or novel. Marketers worldwide can leverage gamification by applying it to retention and acquisition efforts. From the video: What Is Gamification. Gamification is all about taking game design principles to non-game contexts. Sounds exciting?

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. This integration provides a holistic view of your customers, from acquisition through retention. The platforms include but are not limited to CRM, email marketing tools, and payment gateways.

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Adapting to a Global Workforce: Managing Remote Teams Effectively

Playvox

And, because the schedulers used different processes, it was a challenge to scale to meet the growing demands of their customer base. Employ Gamification Gamification is often employed for managing remote contact center agents because it provides workers with tangible rewards as an incentive.

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Referral marketing software for the win: Our top 20 picks

BirdEye

Referral marketing is a strategy that encourages existing customers to refer new ones to your business. It’s an organic way that leverages the power of word-of-mouth — the most credible form of advertising — to grow your customer base.

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Engage, build & maintain customer relationships with a 360 degree view of your customer and your business

LoyaltyPlus

To engage customers and leverage data for improved and targeted marketing campaigns is always a challenge. CRM solutions are not just a nice-to-have, but a necessity in a world where customer retention is of prime importance. Take your CRM with you and Go Web. Gain crucial customer insight – get the unfair advantage.

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Boost User Engagement with This Proven Playbook

SmartKarrot

Acquiring new customers is only half the battle in today’s extremely competitive market. To retain and grow your customer base, you need to focus on customer success and user engagement strategies that keep customers delighted and loyal. In this post, we explore how to boost user engagement with a proven playbook.

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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

Choose a tool that is user-friendly for both your team and your customers. Consider whether the tool can integrate with your existing systems , such as CRM. Ensure that the tool can handle an increasing volume of feedback as your customer base expands. Look for a tool that provides robust data analytics and insights.