Contact Center Workflow Customers Innovation Insurance 
TechSee
MARCH 12, 2019
Visual support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service.
TechSee
DECEMBER 9, 2020
When an agent has to log in to the ticketing system, the CRM system, and then the payment system, it takes longer for him to do his job, negatively affecting operational efficiency as well as customer satisfaction. Unattended RPA generally works autonomously in the background, such as monthly invoice processing or customer reminders.
Expert insights. Personalized for you.
111 
Let's personalize your content