BirdEye

DECEMBER 8, 2022

Using social media to grow your business’s presence online is a great start, but keeping up with new platforms can be challenging. There are more than a dozen types of social media with more popping up every day. Table of contents Choosing the right social media types for your business 1. Social networks 2.

Social Media 98

Social Media Brands Video Entertainment 98

Optimove

NOVEMBER 15, 2022

Shorter attention spans and limited time to consume content that demands focus for longer than a few seconds. Tip #5: Make it social. This audience is also more likely to discover products on social media with 97% claiming they use socials as their main source of shopping inspiration. Being social counts!

Tips 105

Tips Gamification Engagement Marketing 105

CSM Magazine

AUGUST 4, 2023

Imagine a scenario where a coffee shop actively engages with its customers through personalized loyalty programs, social media interactions, and timely promotions. Leverage Social Media Platforms Social media platforms like Facebook, Twitter, Instagram, and YouTube are great tools for engaging with your customers.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

CSM Magazine

SEPTEMBER 8, 2023

Traditional marketing tools and retention tactics that might have worked a decade ago are now outdated in the eyes of the savvy digital consumer. Gamification is like the sprinkle of excitement atop the cake of shopping. After all, in the age of social media, shareability equates to free advertising.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

TechSee

JUNE 25, 2019

This type of sentiment analysis has become a key tool for making sense of the multitudes of opinions expressed every day in texts on review sites, forums, blogs, and social media. Gamification. Gamification can be an immersive, exciting experience that engages and motivates agents. Predictive personalization.

Technology 122

Technology Customer Service Contact Center Gamification 122

CXApp

AUGUST 21, 2018

Today, an impressive 51 percent of business leaders say they have plans to create personalized employee experiences comparable — or better than — their consumer experiences. Fun and Competition Finally, we have the real entertaining portion of the employee experience. Can those tools be quickly and reliably accessed from anywhere?

Customer Experience 40

Customer Experience Gamification Employee Experience Social Media 40

LiveChat

JANUARY 23, 2020

Many community members won’t have to come to your live chat or ping you on social media because they will get advice on how to solve their problems from fellow community members. As technology developed, people were bombarded with more and more new forms of entertainment, which made it difficult for LEGO to keep up with.

Brands 69

Brands Gamification Groups Feedback 69