Remove cloud-contact-center platform talkdesk-iq-artificial-intelligence
article thumbnail

200 Patents in 100 Days: How Talkdesk Is Scoring at the Innovation Game

Talkdesk

Artificial Intelligence (AI) has been on the rise since its first emergence 50 years ago. The rapid expansion and impact of AI is well underway across all industries globally, and Talkdesk ® is leading the charge within the contact center industry. The superiority of the our platform speaks for itself.

article thumbnail

Weekendesk Reaches Bigger Heights With Talkdesk Support Solution

Talkdesk

Looking to ramp its customer support system and make it a competitive advantage in the travel industry, Weekendesk chose Talkdesk Enterprise Cloud Contact Center. Talkdesk for Salesforce was the differentiating factor Weekendesk was looking for in its transition for a support system. Want to know more?

article thumbnail

Hire top-class talent with Talkdesk CXTalent and develop staff with Talkdesk Academy

Talkdesk

For some support centers, facing an increase in customer issues is an unanticipated threat they were not prepared for. In response to the situation, we are proud and excited to announce the launch of two new platforms: Talkdesk® CXTalent™ is the gig-economy for contact center talent.