Help Scout

JUNE 5, 2019

A couple of highlights from our ever-growing Mailbox API Changelog : New per-channel reports! If you’re still using 1.0, you’ll need to move to Mailbox API 2.0 now to avoid interruptions to your service. If you’ve got questions, reach out to our team. We’re here to help! Mailbox API 2.0 keeps improving. Save yourself some API calls!

Self Service 40

Self Service Knowledge Base Report Software 40

Help Scout

SEPTEMBER 11, 2018

View the full changelog here. Since officially launching our Mailbox 2.0 API a couple of months ago, the API team has launched several new endpoints, such as creating a new draft, or adding tags and custom fields when you create a conversation. Customer Team Roundup ?? ?.

Groups 40

Groups Customer Satisfaction Report Connections 40

AWS Machine Learning

APRIL 18, 2024

See CHANGELOG for latest features and fixes. You’ve likely experienced the challenge of taking notes during a meeting while trying to pay attention to the conversation. You’ve probably also experienced the need to quickly fact-check something that’s been said, or look up information to answer a question that’s just been asked in the call.

Knowledge Base 112

Knowledge Base Meeting Resources Analytics 112

Centercode

MARCH 20, 2019

Once your mobile beta test is up and running, keep a changelog and notes on where you can tweak and adjust. Making sure your product gets to testers a few days beforehand ensures a timely start to your mobile beta test. 10) Keep a Project Log. Even a detailed and thorough test plan has room for improvement.

User Experience 75

User Experience Tips Meeting Tools 75

SurveySparrow

JULY 27, 2020

The Changelog feature of Canny helps you view the progress of ideas and get a better understanding. The tool lets you choose ideas that are relevant to your particular product by collaborating with your product team within a click.

Software 52

Software Gamification Management Innovation 52