RapportBoost

DECEMBER 10, 2018

So, Talkdesk Enterprise Contact Center empowers companies to make their Customer Experience a competitive advantage. I know Nate and Kaye got a few case studies about these topics to share. Nate: Yeah, I was a huge advocate for the whole gamification trend, I guess you can consider it a buzz world at this point.

Contact Center 40

Contact Center Customer Centricity Omni-Channel Chatbots 40

Stella Connect

APRIL 17, 2018

“[I]f you care about customer experience. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Provide a mix of learning aids and experiences, including peer-led training (a team favorite). then customer service training is not optional.

Customer Service Training 62

Customer Service Training Training Tips Customer Service 62

Stella Connect

APRIL 17, 2018

“[I]f you care about customer experience. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Provide a mix of learning aids and experiences, including peer-led training (a team favorite). then customer service training is not optional.

Customer Service Training 40

Customer Service Training Training Tips Customer Service 40