article thumbnail

That Time When the McDonald’s Happy Meal Didn’t Make My Daughter Happy

Myra Golden

For help in how to talk to customers, check out: 5 Ideas to Improve the Way Your Employees Talk to Customers – Use these free 5 tips (plus videos) to hold a 5-minute training session to help your employees sound friendlier and “warmer”in face-to-face interactions and over the telephone.

article thumbnail

That Time When the McDonald’s Happy Meal Didn’t Make My Daughter Happy

Myra Golden

Customer Service eLearning – 10 courses to improve the way your employees talk to customers over the phone and email at 20% off for the next 2 days (Code CUSTOMERLOVE). Telephone Call Flow Strategy – Free 9-point guide (also with videos) to improve your telephone customer experience.