Call Center Call Center Experience Feedback Gamification 
NobelBiz
MAY 22, 2022
The 2020 pandemic started a cascade of unforeseen changes and transformations that radically changed the contact center world. As a response to the pandemic lockdowns, call center businesses rushed to move their operations to the cloud and implement work-from-home systems ASAP. She has managed multiple call centers in the US.
RapportBoost
NOVEMBER 5, 2018
We were honored to be a part of this Mitel-sponsored event with our valued client, Heidi Rote, Director of North American Sales Center for Jenny Craig. We welcome your feedback. . You mentioned incentives, gamification and increasing the competition amongst the agents in a friendly way. Take a listen! Tony: Cool.
Expert insights. Personalized for you.
52 
Let's personalize your content