Stella Connect

JULY 6, 2017

If your customers and/or service benchmarking data are telling you there’s room for improvement, here are the two of the four call center solutions we recommend. Avoid Being Crushed by Heavy Call Volumes. Volume spikes are a fact of life for call centers. More than 80% of our Index retailers use an IVR.

Call Center Solutions 40

Call Center Solutions Call Center Self Service Contact Center 40

Magellan Solutions

JULY 2, 2021

Hit Rate Solutions. Staff Outsourcing Solutions. Tru29 Solutions Inc. AHT Retail = 324 seconds. That is why it is ideal to get a call center provider that is cheap yet capable of receiving a huge volume of calls. Magellan Solutions. Hit Rate Solutions. Staff Outsourcing Solutions.

Comparison 52

Comparison Average Handle Time Call Center Ecommerce 52

Stella Connect

JULY 6, 2017

If your customers and/or service benchmarking data are telling you there’s room for improvement, here are the two of the four call center solutions we recommend. Avoid Being Crushed by Heavy Call Volumes. Volume spikes are a fact of life for call centers. More than 80% of our Index retailers use an IVR.

Call Center 40

Call Center Call Center Solutions Self Service Ecommerce 40