Magellan Solutions

MARCH 19, 2024

Whether you run a small business or call the shots at a big company, knowing how to run a smooth back office is essential for reaching your goals. Their job covers many areas, like keeping the network in top shape, building excellent software, protecting against cyber threats, and helping employees with tech issues.

Examples 52

Examples Financial Competitive Advantage Resources 52

NobelBiz

SEPTEMBER 19, 2023

Ah, the dreaded dropped call – the arch-nemesis of every contact center agent’s productivity and the ultimate buzzkill in the world of customer service. The call vanishes into thin air, leaving you staring at your phone like it’s some sort of cosmic joke. What is a Dropped Call?

Contact Center 59

Contact Center Call Center Abandon Rate Contact Center Software 59

Amity

OCTOBER 31, 2016

Uberflip's intuitive and powerful platform helps marketers tailor and leverage content to engage with their audience at every stage of the buyer journey. My first roles out of school were in consulting for a small company in the city called Venture Accelerator Partners. I went to school for brand communications and marketing.

Customer Success 0

Customer Success Customers Metrics Sales 0