Remove work-from-anywhere-why-the-future-of-contact-centres-is-cloud-based
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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

A recent report by Forbes found that 22% of marketers currently are using AI-based applications. With this question in mind, we look at the rise of artificial intelligence and its impact on industries across the globe and ask where it might go in the future. The shift away from voice operators threatens many of the 1.3

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2015 Temkin Group CX Vendor Excellence Award Winners

Experience Matters

Nominees are rated based on their capabilities, results, and client feedback. Watch this blog and my Twitter feed for an announcement about the 2016 CX Vendor Excellence Awards in January 2016. Watch this blog and my Twitter feed for an announcement about the 2016 CX Vendor Excellence Awards in January 2016. Clarabridge.

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