SmartMessage Blog

MAY 9, 2023

The chatbot method comes to the rescue of both businesses and customers, providing information to customers fast and ensuring that brands are one step ahead of their competitors. What is Chatbot? In short, the chatbot is a dialogue-based communication method using artificial intelligence on the internet. How to make a Chatbot?

Chatbots 52

Chatbots Banking e-support Transportation 52

BirdEye

AUGUST 31, 2023

This blog explores how to leverage Facebook Shops to boost revenue faster. Facebook Shop vs. Facebook Marketplace Facebook Shops vs. other e-commerce platforms What do you need to set up Facebook Shops? A considerable percentage of it goes to social media commerce activities. Table of contents What are Facebook Shops?

Social Media 57

Social Media e-support Advertising Comparison 57

SmartMessage Blog

APRIL 19, 2022

Just in this case, the chatbot method comes to the rescue of both businesses and customers. Brands using chatbots look like one step ahead of their competitors. We can briefly call chatbot a dialog-based communication method using artificial intelligence on the internet. What is Chatbot? “How to make a Chatbot?”

Chatbots 40

Chatbots Banking e-support Transportation 40

Kustomer

FEBRUARY 29, 2024

Primarily tailored for e-commerce businesses, this tool efficiently manages tickets, centralizes customer communication via a shared inbox, and automates numerous routine tasks. One of Gorgias’s greatest assets is its robust integration with the e-commerce platform Shopify. Paul Ferrill, giving it a 3.0/5.0

e-support 52

e-support Feedback Multi-Channel Self Service 52

Toonimo

JANUARY 5, 2017

Customer Self-Service with Chatbots. Enter chatbots. New-age technology allows these chatbots to ‘think’ about questions and responses, rather than simply regurgitating stock answers. Artificial intelligence technology empowers chatbots with the resources they need for deep learning. And that was just the beginning.

Innovation 40

Innovation Technology Customer Experience e-support 40

ProProfs Chat

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. e) Typeform. e) Feedbackify. Integrate Trustpilot to Apps like Shopify Plus, Woo Commerce, Magento Commerce, and so on. e) Bazaarvoice.

Software 98

Software Feedback Net Promoter Score Social Media 98