Swedish Rail Unifies Contact Center Operations with Cloud
NICE inContact
JULY 1, 2019
Every day, 140,000 people depart from one of Swedish Rail’s 284 stations, traveling on one of its 1,200 daily routes between major cities in Sweden and the Scandinavian capitals of Stockholm, Copenhagen and Oslo. But physical distance wasn’t the only thing separating the two contact center locations.
141 
Let's personalize your content