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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

NBFCs have a multitude of limitations and issues that affect their customer retention and satisfaction. So, to ensure long-term success, NBFCs should focus on improving customer satisfaction, which should go beyond mere transactions. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.)

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Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

Personalizable ribbon reporting, CSAT & NPS trend analysis, and geolocation of responses empower informed decision-making. If you’re looking to send out transactional surveys this might be the perfect tool for you. But again, if you’re looking for alternatives to SurveyMonkey, try going through our blog.