46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software
Bold360
DECEMBER 1, 2016
“I think the biggest mistake organizations make when purchasing ANY kind of management software is…” Incorrectly evaluating the price of the system vs. the actual cost of the system. Cathy Reisenwitz is the editor of Capterra’s Customer Service Blog. Regpack’s technology is based on Asaf’s Ph.D.
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