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Millennial Specialty Insurance Expands Business and Increases Customer Satisfaction

NICE inContact

For Millennial Specialty Insurance (MSI), this definitely a case of being in the right place at the right time. Working with agent-partners rather than direct-to-consumer, MSI focuses on niche markets, primarily renters and condominium insurance for multi-family housing.

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Patient Feedback: A Strategic Guide

ReviewTrackers

Consumers are relying on feedback of previous happy (or unsatisfied) customers in order to make purchase decisions. Monitoring patient feedback is also crucial in saving time and increasing efficiency in the doctor’s office. Many of these patients are also more likely to have private insurance.