Kustomer

FEBRUARY 29, 2024

Why Users Seek Alternatives to Gorgias Many users perceive Gorgias as a niche player in the customer support software segment, and in many respects, it is. The instability experienced with Gorgias’ offering is prompting many users to seek alternatives. Users within these industries often explore alternative solutions to Gorgias.

e-support 52

e-support Feedback Multi-Channel Self Service 52

Kustomer

JUNE 27, 2022

The pandemic created a new normal born out of necessity — a normal in which human interaction came to a screeching halt and alternative methods for communication and, more specifically, customer service, became a requirement. Kustomer has conducted extensive research exploring trends in customer experience. Leverage Personalization.

Consumers 104

Consumers Customer Experience Social Media Chatbots 104

AWS Machine Learning

SEPTEMBER 9, 2022

This is a guest blog post cowritten with athenahealth. Alternatively, to maintain a short development cycle, data scientists can also launch the pipeline from their local machine, modifying any pipeline parameters they may be experimenting with.

Groups 75

Groups Training Healthcare Multi-Channel 75