Blog - Customer Experience Update

Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models

AWS Machine Learning

AUGUST 30, 2023

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. Customers now want to apply the power of large language models (LLMs) to further improve the customer experience with generative AI capabilities. We expect to add more sample plugins over time.

Self Service

Self Service Contact Center Multi-Channel Knowledge Base

Welcome to a New Era of Building in the Cloud with Generative AI on AWS

AWS Machine Learning

NOVEMBER 30, 2023

Through our long-standing collaboration with NVIDIA, AWS was the first to bring GPUs to the cloud more than 12 years ago, and most recently we were the first major cloud provider to make NVIDIA H100 GPUs available with our P5 instances. We expect our first Trainium2 instances to be available to customers in 2024.

Training

Training e-support Innovation System

Customer Experience Update

Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models

Welcome to a New Era of Building in the Cloud with Generative AI on AWS

Webinars

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