Beyond Philosophy

OCTOBER 14, 2014

With headlines like this, it’s no surprise that according to a blog published on Econsultancy.com, 87% of consumers don’t believe that there are adequate safeguards in place to protect their information? Trust and the Customer Experience Emotions are an important part of any customer experience.

Data 131

Data CEM Loyalty Consulting 131

Beyond Philosophy

OCTOBER 14, 2014

With headlines like this, it’s no surprise that according to a blog published on Econsultancy.com, 87% of consumers don’t believe that there are adequate safeguards in place to protect their information? Trust and the Customer Experience. If organizations as reliable and well known as Target, Apple, Home Depot aren’t safe, who is?

Net Promoter Score 102

Net Promoter Score Data CEM Customer Retention 102

Beyond Philosophy

OCTOBER 14, 2014

With headlines like this, it’s no surprise that according to a blog published on Econsultancy.com, 87% of consumers don’t believe that there are adequate safeguards in place to protect their information? Trust and the Customer Experience. If organizations as reliable and well known as Target, Apple, Home Depot aren’t safe, who is?

Data 90

Data Loyalty Customers Consumers 90