Build an AI-powered virtual agent for Genesys Cloud using QnABot and Amazon Lex
AWS Machine Learning
SEPTEMBER 29, 2022
Non-technical users can deploy the solution with the click of a button, build their bot through a user-friendly interface, and integrate the voice bot into a Genesys Cloud call flow. The Content Designer AWS Lambda function saves the input in Amazon OpenSearch Service in a questions bank index. Choose Download Inbound Call Flow.
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