Automotive, CRM, Mobile Customer Service and Sales

Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

MAY 27, 2016

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . • Halo Uses Xively’s Internet of Things Platform to Redefine Safety Devices. • The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming.

Omni-Channel

Omni-Channel Social Media e-support ROI

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

FEBRUARY 6, 2018

Business Seeks Industry-Leading CRM. Business on a Budget Seeks Uncomplicated CRM. Business Seeks Industry-Specific CRM. Company with Reliable CRM Seeks Hassle-Free Live Chat Software. Business Seeks All-in-One Customer Service Software. Business Seeks Social Media Software with Integrated Social CRM.

Software

Software Customer Engagement Engagement Omni-Channel

Customer Experience Update

Dr. Natalie’s Research Agenda and Published Research

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

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