Automotive Consumers Customer Relationship Management Social Media 
SurveySensum
OCTOBER 4, 2023
What is an Automotive Customer Feedback Tool? How to Choose the Right Automotive Customer Feedback Tool? An automotive customer feedback tool is software designed to collect, manage, and analyze customer feedback and opinions within the automotive industry.
ReviewTrackers
JULY 12, 2019
In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online.
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InMoment XI
JANUARY 16, 2024
Operational Efficiency and Resource Optimization Contact center AI solutions streamline operational workflows by automating repetitive and time-consuming tasks. This ensures timely servicing and keeps customers informed about their vehicle maintenance schedules. Many businesses with a contact center would benefit from using AI.
ReviewTrackers
JULY 12, 2019
In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online.
ReviewTrackers
JULY 1, 2020
Your organization can access the ReviewTrackers API to download review data and sync with whatever reporting structure, CRM (customer relationship management) suite, or POS (point-of-sale) system or software you’re using. We built ReviewTrackers in such a way that it plays nice with your existing solutions and technology.
Oracle
JULY 2, 2018
Social media marketing is crucial. Social media has changed the way consumers discover, evaluate, and buy products—including cars. Additionally, social media platforms are making it easier for the automobile industry to reach their target audiences. The purchase process is now online.
ReviewTrackers
FEBRUARY 7, 2018
Your organization can access the API to download review data and sync with whatever reporting structure, CRM (customer relationship management) suite, or POS (point-of-sale) system or software you’re using. You can also use it to custom-build your own application and extend the functionality and flexibility of our platform.
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