Remove app livechat-for-mac
article thumbnail

What Do McDonald’s AI Investments Say about the Future of Customer Service?

LiveChat

For example, a full 8 years after Starbucks unveiled ordering from its mobile app, McDonald’s introduced the feature to its app. For example, a full 8 years after Starbucks unveiled ordering from its mobile app, McDonald’s introduced the feature to its app. They mentioned drive thrus in the press release.

article thumbnail

What Is Upselling and How It Can Increase Your Revenue

LiveChat

Upselling revolves around the idea of maximizing the revenue from each sale you make. Instead of wasting time and energy on leads that may or may not buy from you, you can target the users who are already ready to buy. For example, an online shop can suggest an extended warranty for their products at an extra price.

article thumbnail

4 Time Management Tips That Will Give You an Extra Day (Pt I)

LiveChat

In the words of Tim Ferris, the author of The 4-Hour Work week (a book you want to read when trying to become more productive and time-efficient), has a pretty solid piece of advice on the topic: Focus on being productive instead of busy. Tim Ferriss, The 4-Hour Work Week. Being busy is simple. But at the end of the day, does it make a difference?

Tips 28