SurveySparrow

MAY 24, 2023

With SurveySparrow, you can easily customize your forms with conditional logic, skip logic, and even use question branching to create a personalized experience for your respondents. Features such as in-built workflows help you create conversational forms, NPS surveys, 360-degree feedback, and quizzes. Pricing starts at $25 per month.

CRM 52

CRM Survey Analytics Report 52

SurveySensum

APRIL 5, 2022

NPS, CES & CSAT surveys. SurveySensum offers you in-built templates of multiple surveys such as NPS, CES, SSI, product, onboarding, pulse, surveys, and more; helping you launch a survey in just 2 minutes. Text and Sentiment Analytics. The interactive sessions using photos and videos give a personalized user experience. .

Multi-Channel 52

Multi-Channel NPS Survey Feedback 52

TechSee

FEBRUARY 19, 2019

From conversational commerce to crowdsourced design, eye-level interactions with customers are at the heart of the next wave of customer experience innovations. The company focuses on improving the user experience through embedded machine learning technologies such as voice, vision, and natural language processing. Who’s there?

Self Service 95

Self Service Innovation Telecommunications Consumers 95

Retently

MARCH 26, 2024

Some may require advanced analytics capabilities to dive deeper into open-ended responses, while others prioritize survey customization options or the availability of industry-specific survey templates. User Experience The complexity of a survey platform can be a double-edged sword.

Survey 78

Survey Multi-Channel Effort Score Analysis 78

SurveySparrow

JANUARY 18, 2024

Is it enhanced features, a different user experience, or a cost-effective solution you’re looking for? The platform is designed to streamline the survey-taking experience for respondents and provide a complete experience! 5 Suitable For Education, Healthcare, Real Estate, Non-Profits, Event Management 3.

Healthcare 52

Healthcare Survey Hospitality Transportation 52

Pointillist

NOVEMBER 18, 2021

There’s now more pressure than ever to digitize product experiences and create efficient, intuitive digital self-service opportunities for consumers. Product leaders prioritize user experience and rely on product analytics tools to determine which initiatives will improve key metrics like adoption, usage, satisfaction and more.

Customer Journeys 45

Customer Journeys Self Service Customer Experience How To 45

SurveySparrow

JANUARY 2, 2023

Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. As the name suggests, Birdeye focuses on a bird’s eye view of the customer experience, and provides solutions, like ticketing, chat, customizable surveys, analytics, and other useful services for it. But the quality will be there. 8 SnapEngage.

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

SurveySparrow

JANUARY 2, 2023

Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. As the name suggests, Birdeye focuses on a bird’s eye view of the customer experience, and provides solutions, like ticketing, chat, customizable surveys, analytics, and other useful services for it. But the quality will be there. 8 SnapEngage.

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

Amity

MARCH 8, 2017

With its unified and integrated platform, Sysomos , leader in social marketing and analytics, allows marketers and researchers to listen, curate, engage, publish, and analyze social content. There’s also a Social Media Analytics Research subreddit that I follow. What metrics do you watch most closely and why?

Customer Success 57

Customer Success Customers Culture Analytics 57

Experience Investigators by 360Connext

MAY 15, 2024

Improving Your Customer Experience Strategy – Lessons From CX Leaders To learn more about the challenges CX teams are facing and how leaders are driving their programs forward, I spoke with four change makers at the show who offered an inside look at their successes. Healthcare has always been ‘Patients, you come to us.’

Customer Journeys 143

Customer Journeys Strategy Customer Experience Culture 143

SurveySparrow

JULY 6, 2023

With enterprise features ranging from ticketing software to reputation management to NPS software , SurveySparrow is one of the best Fillout forms alternatives for enterprises looking to scale their feedback management. Real-time analytics : Get instant insights with live survey tracking, reporting and analytics.

Multi-Channel 52

Multi-Channel Survey Analytics Effort Score 52