Analytics Effort Score Healthcare Multi-Channel 
Lumoa
APRIL 28, 2024
But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response? Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends. If you’re reading this blog post, you are probably one of them.
SurveySparrow
FEBRUARY 18, 2024
Seamless Feedback Collection Capture feedback effortlessly through various channels including email thermometers, embedded surveys, and signature thermometers for popular email platforms. More Features Needed: Some businesses need extra features like surveys across different channels, linking with CRM systems, or specialized surveys.
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AWS Machine Learning
SEPTEMBER 19, 2023
Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. One of the ways to handle multi-modal data that is gaining popularity is the use of multi-modal agents.
SurveySparrow
DECEMBER 18, 2023
Keeping healthcare information private is a top priority, especially when data is sensitive more than ever. Plus, the majority of healthcare data breaches happen online. HIPAA ensures the privacy and security of healthcare data. It’s also a way to build trust in the healthcare industry. But what does it mean?
SurveySparrow
SEPTEMBER 20, 2021
Customer Effort Score (CES). Customer Satisfaction Score (CSAT). Feedback collection for diverse channels. User journey analytics. Product feedback analytics. Predictive analytics for user behaviour. Predictive analytics. Multi-channel data collection. Text and social analytics.
Experience Matters
JANUARY 20, 2015
This report provides specific examples of how these companies’ CX efforts have created value for both their customers and for their businesses. At the end of this report, we have included all of the finalists’ detailed nomination forms to help you collect examples and ideas to apply to your own CX efforts. Download report for $195.
Retently
MARCH 26, 2024
Some may require advanced analytics capabilities to dive deeper into open-ended responses, while others prioritize survey customization options or the availability of industry-specific survey templates. There’s potential for significant cost savings without sacrificing quality.
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