Analytics Chatbots Healthcare Multi-Channel 
BirdEye
MAY 31, 2024
Many healthcare businesses face the challenge of converting prospective inquiries into regular patients. One effective solution is to implement healthcare-oriented webchat systems, which can help overcome these challenges and improve patient conversion rates. However, it can do so much more. Let’s explore them in detail.
GetFeedback
APRIL 17, 2019
If you cover multiple communication channels (Aka omnichannel customer service ) , people will reach out: being able to choose the way to contact support simply makes it more convenient. If you support only one or two channels (say, phone and email), you can use Live Chat to start working with customers through a chat on your website.
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AWS Machine Learning
SEPTEMBER 19, 2023
Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. One of the ways to handle multi-modal data that is gaining popularity is the use of multi-modal agents.
CSM Magazine
OCTOBER 3, 2023
As service agents engage with customers via various channels such as social media, email and websites, use of Generative AI can help them rapidly develop responses to grievances, for example. In addition, the technology has the advantage of being able to manage multiple conversations and queries in real time.
SurveySparrow
SEPTEMBER 20, 2021
Chatbots for website. Feedback collection for diverse channels. User journey analytics. Product feedback analytics. Predictive analytics for user behaviour. Predictive analytics. Multi-channel data collection. Real-time reporting and analytics. Text and social analytics.
SurveySensum
APRIL 5, 2022
Text and Sentiment Analytics. Analyze and identify top customer complaints and sentiments automatically using machine learning and artificial intelligence-enabled text and sentiment analytics. ? Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc.
SurveySparrow
JULY 3, 2023
Unique features: Diverse question types: Multiple choice, rating scales, text fields, and more Shareable data: Generate shareable links or embed surveys on websites Multi-language support: provide feedback in preferred language. Integrations: Zoho CRM, Zoho Analytics, and Zapier, to name a few 7.
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