The Kustomer Service Pulse: 2023’s Viral Customer Service Moments
Kustomer
JANUARY 2, 2024
Delta Flight Attendant Comforts Nervous Passenger To kick off 2023, a Delta airlines flight attendant , Floyd Dean-Shannon, sat in the aisle of the aircraft to comfort a nervous passenger on a flight to JFK. But I guaranteed safety – that if nothing was not right on this plane, we would never lift off the ground.
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