Chatbot Benefits in the Business World: A Comprehensive List of Statistics
SmartMessage Blog
NOVEMBER 20, 2019
E-Commerce. HelloFresh’s chatbot Freddy has reduced average customer wait time on social customer care channels by 38%, despite a 44% increase in total conversations. Vodafone’s chatbot is delivering double the conversion rate of its website. Transportation. other conversion-based ads). Tourism and Travel.
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