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Customer service challenges of remote work

ViiBE Blog

Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now 2. 5 Remote work challenges 2.1. Read now 2.2. can pitch in.

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Customer service challenges of remote work

ViiBE Blog

Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Today, according to Gartner , 76% of customer service and support functions have 80% to 100% of their staff working from home. Read now 2.2. can pitch in.