2029 e-support Self Service Social Media 
SurveySensum
JULY 24, 2023
Embracing Automation and Self-Service Amid Staffing Shortages A trend that’s gaining traction in the retail industry is the ability to maintain top-notch service even with a smaller workforce. And here’s the cool part: for retailers with complex products or services, self-service kiosks come to the rescue!
SurveySensum
JULY 20, 2023
Utilize various channels such as digital advertising, social media, etc to raise visibility and engage potential customers. Offer real-time assistance through live chat support to help customers with any questions or concerns they may have during the checkout process. But how to ensure that? Simple, by asking your customers.
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