The role of emotions in CX and how you can use them to design better experiences
ECXO
JANUARY 30, 2024
Ultimately, the key is to create a genuine and emotionally resonant brand narrative that connects with customers on a deeper, more meaningful level. Let’s explore these biological and physiological aspects of the brain The amygdala 2024. Image by Joao Marcelo Novellino Pereira.
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