ShepHyken
MARCH 14, 2022
It’s a long series, to be sure, and in theory it never ends because as soon as think we’ve landed on the optimal CX, customers change their expectations. My Comment: My buddy and fellow customer experience expert, Dan Gingiss, came out with a short and entertaining read this week. Follow on Twitter: @Hyken.
SurveySparrow
DECEMBER 11, 2020
This will create a positive, kind, empathic brand image in front of your customers. Changes that Shape Advertising Strategies During Slowdown. When everyone was trying to settle in the new normal, online educational platforms, gaming, and entertainment industries witnessed a huge hike in their profits. . billion users by 2030.
Beyond Philosophy
APRIL 21, 2022
It was a subject inspired by some interesting stats I read about in the consumer research team Attest’s 2022 US Consumer Trends report about what different groups of customers want. Consider the following: 57% of Americans want brands that make them laugh and entertain them. It isn’t easy for one organization to do that.
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